Felt Bunny Face Small Set of 4 hanging ornament

Shipping & Delivery

• Free standard shipping on orders above your market's threshold, as shown at checkout. Flat-rate shipping applies to smaller orders.
• Orders are processed within 1–3 business days. During peak holiday periods, processing may take 2–4 business days.
• Standard delivery: Delivery times vary by destination and typically take 4–10 business days. All orders include tracking.
• Express delivery: Available at checkout, with estimated delivery in 2–6 business days, depending on the destination.
• International shipping: We ship worldwide. Duties and taxes are calculated and shown at checkout. FELTORA uses Delivered Duty Paid (DDP) shipping in most supported markets, helping prevent unexpected import charges at delivery.
• Seasonal cut-offs: Holiday order deadlines are published on our website, cart and checkout pages. Please order before the stated cut-off for the best chance of seasonal delivery.

Returns & Exchanges

• Returns are accepted within 14 days of delivery.
• Items must be unused and returned in their original packaging.
• If your order arrives damaged or defective, please contact us within 48 hours of delivery, and we will make it right.
• If a parcel is returned because of an incorrect address or failed delivery, re-shipping fees may apply.
• If the return is caused by an error on our part, the order will be re-shipped at no additional cost.